FAQ

Frequently Asked Questions

Have a question? We've got answers. If you don't find what you're looking for, feel free to contact us at stopgap.nimbler_0l@icloud.com.

Products

1. What materials are your cufflinks made from?

Our floral and pearl cufflinks are crafted from high-quality materials including sterling silver, brass, and stainless steel bases with genuine freshwater pearls and detailed floral designs.

2. Are your cufflinks suitable for formal occasions?

Absolutely! Both our floral and pearl styles are designed for formal wear — weddings, business events, galas, and special occasions. They add a touch of elegance to dress shirts and tuxedos.

3. Can I wear floral cufflinks with any dress shirt?

Floral cufflinks work best with solid-colored dress shirts in neutral tones. They pair beautifully with French cuff shirts and add a sophisticated, decorative touch to formal and semi-formal attire.

4. Do you sell dress socks as well?

Yes! In addition to cufflinks, we offer a selection of dress socks designed to complement your formal look.

Care & Maintenance

5. How do I care for my pearl cufflinks?

Gently wipe with a soft, dry cloth after each wear. Store in a protective pouch or jewelry box. Avoid exposure to perfume, chemicals, and excessive moisture to preserve the pearl's natural luster.

6. How should I store my cufflinks?

Store your cufflinks in a dry, cool place away from direct sunlight. A dedicated jewelry box or pouch will help protect the enamel finish and pearl settings from scratches and tarnishing.

Orders & Shipping

7. How long does shipping take?

After a 2–3 business day processing period, estimated delivery times are:

• United States: 10–15 business days (average 8 days)
• Other Regions: 15–18 business days (average 10 days)

8. Do you ship worldwide?

Yes! We offer worldwide shipping. A flat shipping fee of $8.99 applies, with free shipping on orders over $39.90.

9. Will I receive tracking information?

Yes. Once your order ships, you'll receive an email with your tracking number and delivery updates. Please check your spam folder if you don't see it in your inbox.

10. Can I cancel my order?

Orders cancelled within 24 hours of placement and before shipment are eligible for a full refund. Please contact us as soon as possible at stopgap.nimbler_0l@icloud.com if you need to cancel.

Returns & Refunds

11. What is your return policy?

Items must be undamaged and in original condition to qualify for a return. If the issue is due to a defect, we cover all shipping costs and issue a full refund. For personal preference returns, the customer covers return shipping. Please visit our Return & Exchange Policy page for full details.

12. How do I start a return?

Contact us at stopgap.nimbler_0l@icloud.com to initiate a return. We'll provide the return address and next steps. Please do not send items back without contacting us first.